PRIVACY POLICY

Business Overview

  • Name: J & J Plumbing Services
  • Location: Canberra, ACT, Australia
  • Type of Business: Plumbing services (residential & commercial)
  • Website: www.jandjplumbingservices.com.au

INFORMATION WE COLLECT

We may collect the following personal information when you use our website:

  • Name
  • Email address
  • Phone number
  • Details provided in your contact enquiry
  • Non-personal data through cookies (e.g. browser type, device, IP address)

HOW WE COLLECT INFORMATION

We collect information when:

  • You submit a contact form
  • You communicate with us via phone or email
  • You browse the website (via cookies or analytics tools)

HOW WE USE YOUR INFORMATION

We use your information to:

  • Respond to your enquiries
  • Schedule plumbing services
  • Improve our services and website functionality
  • Send occasional follow-ups (not marketing unless explicitly consented)

THIRD-PARTY SERVICES

We may use third-party services to support our website and operations, including:

  • Google Analytics – to monitor website performance
  • Web hosting providers – to securely host the website
  • Form plugin providers – to process your contact form submissions

These third parties are bound by their own privacy obligations and do not have access to your data beyond what is necessary.

COOKIES

Our website uses cookies to:

  • Ensure functionality and performance
  • Help analyse site traffic via tools like Google Analytics

You can disable cookies through your browser settings at any time.

DATA SECURITY

We take reasonable steps to protect your personal information from:

  • Unauthorised access
  • Disclosure
  • Misuse, interference or loss

However, no method of data transmission over the internet is 100% secure.

ACCESSING OR UPDATING YOUR INFORMATION

You may request access to or correction of your personal data by contacting us using the email below.

CONTACT US

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Email: hello@jandjplumbingservices.com.au
 Phone: (Insert business phone here if desired)

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of the site after any updates will constitute acceptance of the revised policy.